FAQ's with Alfred's Laundry Service

We currently serve Manhattan and the Bronx, providing convenient and reliable laundry services for busy individuals like you.

Our dedicated team understands the unique demands of city life, ensuring prompt pickups and deliveries that fit seamlessly into your schedule. Let us take care of your laundry so you can focus on what matters most!

1. Fill out our simple booking form and schedule a pickup with a date and time that works best for you.

2. Given your chosen date, we’ll pick up your laundry and asses what you’ve given us. An invoice will be emailed to you shortly.

3. We’ll wash and/or dry clean your clothes with the utmost care, taking into account any special instructions you have provided to us if any. Your laundry will receive exceptional care.

4. Once your invoice has been paid and within 24 (for washing) to 48 (for dry cleaning) hours, we'll deliver your perfectly clean clothes back to your door.

We don’t have any restrictions on the types of items you can include in your pick-up! You can include all your clothing items, and our team will ensure they are handled with care. For specific pricing details, please check out our website. If you have any questions about whether dry cleaning is the better option for certain items, feel free to ask our driver during pick-up!

Our turnaround time for wash-and-fold service is the next day, while dry cleaning is completed within 2 business days. We strive to provide quick and efficient service without compromising on quality.

At Alfred’s Laundry Service, we prioritize the safety and cleanliness of your laundry through a careful and thorough process. We use only the highest quality detergents and fabric softeners to ensure your laundry is cleaned effectively and treated with care. Our premium products are chosen for their exceptional performance, leaving your clothes fresh, soft, and in great condition.

Our trained staff handles each item with care, paying special attention to delicate fabrics and following specific care instructions. We also conduct quality control checks before and after cleaning to ensure your laundry meets our high standards. You can trust us to treat your clothes with the utmost care, delivering clean and fresh results every time!

Absolutely, please specify any allergic reactions or sensitivities when completing our booking form, and we will accommodate your requests with the premium detergents we use.

Of Course! You can add specific instructions during the scheduling process, or feel free to contact us upon our arrival. If you have any special requests or details about your laundry, you can also email us directly.

We’re committed to providing a personalized experience, so whether it’s special care for delicate items or specific preferences for cleaning products, we’re here to accommodate your needs and ensure your laundry is handled exactly how you like it.

We don’t have a formal cancellation policy, but we ask for a 6-hour notice if you need to cancel or reschedule a pick-up. We also offer the flexibility to swap your scheduled time on the same day, making it easy to accommodate your changing plans. If you have any questions, don’t hesitate to reach out!

Currently, we don’t offer a standard option for recurring pick-ups, but we’re here to help! If you have specific needs or preferences for regular service, please reach out to us via email. Our team is more than happy to work with you to create a personalized schedule that fits your lifestyle. Whether you need weekly, bi-weekly, or a different arrangement, we’ll do our best to accommodate your requests and ensure you have a hassle-free laundry experience.

Our "Take a Number!" represents a digital "Tag" that allows our system to track our orders better, so there is no miscommunication with our drivers and the laundromat. For you as a customer, this is simply a random choice that does not affect your bookings.